Return & Refunds

At GOOD DINE, we want you to shop with confidence. Please review our returns, refunds and cancellation policy below.

1. Returns

As GOOD DINE is a food product, we do not accept returns or provide refunds for change-of-mind
purchases once delivered.

However, if your order arrives damaged, incorrect, faulty or has another product-related issue, please
contact us at info@glife.co.nz.

Please include:

• Your order number and name
• A description of the issue
• Photos of the product and packaging, where possible

We will review your enquiry and provide an appropriate solution in accordance with the New Zealand
Consumer Guarantees Act.

2. Damaged, Faulty or Incorrect Orders

If you receive a damaged, faulty or incorrect product, please contact us as soon as possible.

Depending on the circumstances and your rights under New Zealand consumer law, we will arrange
an appropriate remedy, such as:

• A replacement
• A refund
• Store credit, if you prefer and agree to it

If your product is faulty, we will reimburse reasonable return shipping costs where required by law. For
incorrectly supplied products, we will arrange and cover the return shipping.

Please keep the original packaging where possible until your enquiry has been resolved.

If you believe a product is unsafe, please do not consume it.

3. Return Address

Please contact us before returning any products so we can provide return instructions.

Return Address:

G.life Ltd
Unit G&H, 28A Verissimo Drive
Māngere, Auckland 2022
New Zealand

Email: info@glife.co.nz

Please include your order number with your return.

Do not send products back without first contacting our customer service team.

4. Refunds

Approved refunds will be issued to your original payment method, where possible, or through another
agreed method.

Refund processing times may vary depending on your bank or payment provider.

5. Order Cancellation

If you need to cancel or change your order, please contact us as soon as possible at info@glife.co.nz.

We will do our best to accommodate your request.

However, once an order has been packed or dispatched, cancellation or changes may no longer be
possible.

This does not affect your rights under applicable New Zealand consumer law.

6. Your Consumer Rights

Nothing in this policy excludes, restricts or modifies any rights or remedies you may have under the
New Zealand Consumer Guarantees Act or other applicable New Zealand consumer law.

G.life New Zealand
Authorised Distributor of GOOD DINE
Email: info@glife.co.nz
GOOD DINE, GOOD LIFE