Privacy Policy

Effective Date: 24 August 2026

G.Life Limited (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

1. Collection of Personal Information

We collect personal information that is reasonably necessary to supply our health supplement products and services. This includes:

• Contact & Identity Data: Full name, email address, phone number, delivery address, and billing address.
• Order & Transaction Data: Purchase history, order details, and delivery instructions.
• Technical Data: IP address, device type, browser type, and site navigation patterns collected via cookies.
• Payment Data: Payment information processed securely through encrypted third-party payment gateways (we do not store credit card details on our servers).

2. How We Collect Your Data

We collect personal information directly from you when you:

• Create an account or place an order on glife.co.nz.
• Contact our customer service team via phone or email.
• Subscribe to our newsletters or marketing updates.
• Browse and interact with our website.

3. Purpose of Collection and Use

Your personal information is used for the following business purposes:

• Fulfilling, processing, and delivering your orders.
• Communicating regarding order updates, customer service, and account management.
• Sending promotional communications (you can unsubscribe at any time).
• Improving website performance, security, and user experience.
• Complying with New Zealand statutory and legal obligations.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We only share information with trusted service providers essential to operating our business:

• Courier and logistics providers for order delivery.
• Payment service providers for secure payment processing.
• IT and web hosting service partners.

Cross-Border Transfers: If any service providers operate outside New Zealand, we ensure appropriate safeguards are in place in compliance with Information Privacy Principle 12 of the Privacy Act 2020.

5. Data Security and Retention

We implement reasonable technical and organizational security measures to protect your personal information against loss, unauthorized access, disclosure, modification, or destruction. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

6. Your Rights: Access and Correction

Under Principles 6 and 7 of the Privacy Act 2020, you have the right to request access to any personal information we hold about you and request corrections if any details are inaccurate or out of date.

To exercise these rights, please reach out to our Privacy Officer using the contact details below.

7. Cookies Policy

We use cookies to analyze web traffic, remember shopping cart items, and personalize your experience. You can choose to accept or decline cookies through your browser settings.

8. Contact Us

If you have any questions, concerns, or privacy requests regarding this Privacy Policy, please contact us:

• Company Name: G.Life Limited
• Website: glife.co.nz
• Email: info@glife.co.nz
• Phone: 022 084 0309
• Country: New Zealand